At Elea.shop, we’re dedicated to delivering your orders quickly, safely, and with full transparency. Every order is handled with care to ensure your products arrive in perfect condition and on time.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is shipped, you will receive a confirmation email containing your tracking number so you can monitor your delivery in real time.
Shipping Destinations
We currently ship within the United States only.
| Region | Estimated Delivery Time | Shipping Fee |
|---|---|---|
| Continental U.S. | 5–7 business days | Free |
| Alaska & Hawaii | 7–10 business days | Free |
| PO Boxes / APO / FPO | 7–14 business days | Free |
Note: Delivery times may vary slightly depending on your location, carrier workload, or weather conditions.
Shipping Carriers
We work with reliable logistics partners such as USPS, UPS, and FedEx to ensure timely and secure delivery of your order.
Order Tracking
Once your order is shipped, you will receive an email with a tracking link.
You can use this link anytime to view your package’s progress and estimated delivery date.
Address Accuracy
Please double-check your shipping address during checkout.
Elea.shop is not responsible for delays or lost packages caused by incorrect or incomplete addresses. If you need to make changes, contact our support team immediately after placing your order.
Customer Support
If you have any questions or concerns about your shipment or delivery status, our friendly support team is here to help.
📧 Email: support@elea.shop
📞 Phone: +1 (415) 618-0066
📍 Address: 2001 Market St, San Francisco, CA 94114, United States
Our Promise
We strive to make your shopping experience smooth and stress-free.
If there’s ever an issue with your delivery, please reach out — we’ll do our best to resolve it quickly.