Payment Terms

Last Updated: October 2025

Welcome to Elea.shop. These Payment Terms explain how payments are handled for orders placed on our website.
By completing a purchase, you agree to these terms.


1. Accepted Payment Methods

We accept secure online payments through the following methods:

  • Credit & Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay / Google Pay (where available)

All payments are processed through trusted third-party gateways using SSL encryption to protect your personal and financial information.
We never store full payment card details on our servers.


2. Payment Authorization

When you place an order, your payment method will be charged at the time of checkout.
In some cases, a temporary authorization may appear before the payment is fully processed.
You must provide accurate billing details that match your payment method to avoid delays or cancellations.


3. Pricing & Taxes

All prices on Elea.shop are displayed in U.S. Dollars (USD) and include any applicable taxes unless stated otherwise.
Shipping is free on all U.S. orders — no hidden fees.
We reserve the right to adjust pricing at any time due to supplier or market changes, but such adjustments will not affect confirmed orders.


4. Payment Security

We use SSL (Secure Socket Layer) encryption and comply with PCI-DSS standards to ensure secure payment processing.
All transactions are handled by reputable processors such as Stripe, PayPal, or similar services.

Your financial information is handled only by these processors and is not stored or accessible by Elea.shop.


5. Order Confirmation

Once your payment is successfully processed, you’ll receive an order confirmation email with your order number and details.
If you don’t receive it within a few minutes, please check your spam folder or contact us.


6. Refunds

Approved refunds (for eligible returns, cancellations, or damaged products) will be issued to your original payment method within 5–7 business days after inspection and approval.
See our Return & Refund Policy for complete details.


7. Failed or Declined Payments

If your payment is declined or cannot be processed, your order will not be confirmed.
You may try again using a different payment method or contact your bank or payment provider for assistance.


8. Fraud Prevention

To protect our customers and prevent unauthorized transactions, all payments are subject to fraud screening.
Elea.shop reserves the right to cancel any suspicious orders or request verification before shipment.


9. Contact Us

If you have questions about billing or payments, please contact us:

📧 Email: support@elea.shop
📞 Phone: +1 (415) 618-0066
📍 Address: 2001 Market St, San Francisco, CA 94114, United States


Our Commitment

At Elea.shop, we’re committed to maintaining a safe, transparent, and secure payment experience for every customer.
You can shop confidently knowing your transactions are protected at every step.

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