Last Updated: October 2025
At Elea.shop, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
We collect information from you when you:
- Place an order or create an account
- Subscribe to our newsletter or contact us
- Browse our website
The information we may collect includes:
- Personal details: name, email address, phone number, and shipping/billing address
- Payment details: processed securely through trusted third-party payment gateways (we never store full payment card information)
- Technical data: IP address, browser type, device information, and cookies for analytics and site functionality
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your order status, delivery, or support
- Improve our website, products, and customer experience
- Send occasional promotional emails (only if you opt-in)
- Ensure compliance with legal and tax obligations
3. Protecting Your Information
We take data security seriously.
Your information is stored on secure servers, and transactions are encrypted using SSL (Secure Socket Layer) technology.
We also restrict internal access to personal data only to authorized staff members who need it for business purposes.
4. Cookies
Our website uses cookies to improve your browsing experience and analyze site performance.
Cookies help remember items in your cart and personalize your visit.
You can disable cookies in your browser settings at any time, but some parts of the website may not function properly without them.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We only share necessary data with trusted third-party service providers, such as:
- Payment processors (for secure transactions)
- Shipping carriers (to deliver your orders)
- Analytics tools (to improve our services)
Each partner is required to protect your data in accordance with privacy laws and our standards.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing emails at any time
- Request details on how your data is stored and used
To exercise these rights, contact us at support@elea.shop.
7. Data Retention
We retain your information only as long as necessary to fulfill your orders, comply with legal requirements, or resolve disputes.
After this period, your personal data is securely deleted.
8. Children’s Privacy
Elea.shop does not knowingly collect information from children under 13 years of age.
If you believe your child has provided us personal data, please contact us so we can remove it immediately.
9. Policy Updates
We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements.
All updates will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or data practices, please reach out to us:
📧 Email: support@elea.shop
📞 Phone: +1 (415) 618-0066
📍 Address: 2001 Market St, San Francisco, CA 94114, United States
Our Commitment
At Elea.shop, we believe in transparency and trust.
We handle your data responsibly and use it only to improve your shopping experience.